Return & Refund Request
30-day easy returns • Free return label • 3-5 day refunds
30-Day Window
Free Return Label
Full Refund
3-5 Day Refund
Start a return
We’ll email you a prepaid shipping label within minutes.
Track your return
Enter order number or return ID
1
Submit requestFill the form
2
Print labelWe email prepaid label
3
Drop offAny Canada Post
4
Get refund3-5 business days
30-Day returns
From delivery date, no questions asked
Full refund
100% + taxes, no restocking fees
Free returns*
Defects/errors free. Change of mind: $7.99
Easy exchanges
Return & reorder — priority shipping
Return status timeline
1
Requested2
Label sent3
Item shipped4
Refunded
Non-returnable: Personal care, intimate apparel, final sale, gift cards
Need help?
Canadian support team — 24/7
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